IRS Tax Assistance Center
If you have a problem tax wise, then you can seek help at the IRS Tax Assistance Center. There are three ways to resolve your tax issues:
1) call the IRS on the phone
2) read FAQ sections online on the IRS website
3) visit the IRS Tax Assistance Center for a face to face help
What the IRS Tax Assistance Center offers
1. Face-to-Face Assistance – you do not need to make an appointment. Just walk in. There may be a queue so you will wait in line depending on how busy the office is at the time you visit.
2. Multilingual Assistance – Don’t let a language barrier prevent you from getting the face-to-face tax assistance you may need. Multilingual services are offered to taxpayers in over 150 languages. These services are provided through bilingual employees and an Over-the-Phone Interpreter.
3. Free Federal Tax Return Preparation – Your local IRS Tax Assistance Center will prepare basic tax returns for those who qualify for EITC or those whose income is less than $42,000. Visit your TAC for an appointment.
4. Form 2290, Heavy Highway Vehicle Use Tax Return – Your local IRS Tax Assistance Center can help you:
- prepare Form 2290,
- accept your payment and
- provide the needed receipts for you to take when registering your vehicle.
5. Individual Taxpayer Identification Number – If you are not eligible for a Social Security Number but need to file a tax return, bring:
- the completed tax return,
- Form W7 and
- certified identification documents to your local IRS Tax Assistance Center to apply for your ITIN and file your return. For more information, see Publication 519, U.S. Tax Guide for Aliens.
6. Alien Clearances – Before leaving the United States, most aliens must obtain a certificate of tax compliance. This document, also popularly known as the sailing permit or departure permit, must be secured from the IRS before leaving the U.S. You can get the permit from your local IRS Tax Assistance Center. For more information, see Publication 513, Tax Information for Visitors to the United States.
7. Payments You can make payments at your local IRS IRS Tax Assistance Center. Be sure you know the tax period and type of tax the payment is for. If you received a notice from the IRS, be sure to bring it with you.
8.Tax Forms – Do you need tax forms? If so, most forms are available at your local IRS Tax Assistance Center.
9. Tax Return and Tax Account Transcripts – Do you need a copy of your tax return for financial aid or to obtain a mortgage? If so, a tax return or tax account transcript will generally meet the requirements of these lending institutions. Visit your local IRS Tax Assistance Center for free transcripts, which are generally available for the current and past three years.


